Smith.ai
AI receptionist and intake for law firms
⭐ 4.6/5 (1200 reviews)
About Smith.ai
Smith.ai provides AI and live receptionist services, chat support, and client intake for law firms. Handles phone calls, web chats, and appointment scheduling with legal-specific training.
Key Features
- Live receptionist
- AI chat
- Appointment scheduling
- Intake forms
- CRM integration
✅ Pros
- Excellent live service
- AI + human hybrid
- Legal-trained
- Good CRM integration
❌ Cons
- Per-call/chat pricing
- Costs add up
- Quality varies
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